Terms and conditions
Introduction
Welcome to Rose King L.L.C. By accessing or using our website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
Products & Orders
All floral arrangements are custom-made per order.
Product images are for reference only; slight variations in color, shape, or flower availability may occur due to seasonality.
Once an order is placed and confirmed, it enters immediate preparation.
Pricing & Payment
All prices are listed in AED.
Payments are accepted via online card payments, Apple Pay, and Google Pay.
Orders are processed only after successful payment confirmation.
Delivery
Same-day delivery is available within Dubai only.
Delivery is free of charge within Dubai.
Delivery may be completed via in-house drivers or approved third-party couriers.
Delivery time windows are estimated and not guaranteed.
Customer Responsibility
Customers are responsible for providing accurate delivery details.
Rose King L.L.C is not liable for failed deliveries due to incorrect information provided by the customer.
Limitation of Liability
Rose King L.L.C shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.